BSBMKG502
Establish and adjust the marketing mix


Application

This unit describes the skills and knowledge required to determine the optimum marketing mix for a business through analysis of interrelated marketing components.

It applies to individuals in marketing management roles who are responsible for developing marketing and promotional mix within an organisation. They may also adjust the marketing mix when new marketing opportunities are identified.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate each component of marketing mix

1.1 Identify key characteristics of products or services and estimate their significance to the market

1.2 Review pricing policy and analyse pricing variables to determine their effect on demand

1.3 Analyse promotional methods to determine their importance to marketing outcomes

1.4 Review channels of distribution and estimate their significance to marketing outcomes

1.5 Identify and analyse level of customer service provision to determine its significance to marketing outcomes

1.6 Identify potential customer base and key pressure points

1.7 Analyse and test effect of components of marketing mix on each other, and establish their relative importance to customer base

2. Determine marketing mix for specific markets

2.1 Identify and assess environmental factors, and their impact on marketing mix

2.2 Identify consumer priorities, needs and preferences affecting marketing mix

2.3 Consider product, pricing, promotional, distribution and service variations, and evaluate these against marketing objectives, target market characteristics and desired positioning

2.4 Select marketing mix that best satisfies target market and meets marketing objectives

2.5 Ensure marketing mix decision meets organisational, strategic and operational marketing objectives

3. Monitor and adjust marketing mix

3.1 Monitor marketing mix against marketing performance and isolate components for testing

3.2 Evaluate implications of altering one or more components of marketing mix in relation to market factors and consumer response

3.3 Adjust components of marketing mix in response to test results and market-response evaluation

3.4 Ensure adjusted marketing mix meets budgetary requirements

3.5 Ensure adjusted marketing mix continues to meet organisational, strategic and operational marketing objectives, and desired positioning

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1-1.7, 2.1-2.5, 3.1-3.5

Evaluates and comprehends textual information from a range of sources

Writing

1.1-1.7, 2.1-2.3, 3.1, 3.2

Documents results of analysis of marketing mix

Presents analysis results in required format

Numeracy

1.2, 3.2, 3.4

Evaluates financial and marketing data using whole numbers, decimals and percentages to make accurate calculations

Navigate the world of work

2.5, 3.5

Monitors adherence to organisational policies and procedures and considers own role in terms of its contribution to broader goals of work environment

Get the work done

1.1-1.7, 2.1, 2.2-2.5, 3.1-3.5

Develops plans to manage relatively complex tasks with an awareness of how they may contribute to longer-term operational and strategic goals

Makes decisions by systematically analysing information, identifying and evaluating options against set criteria, and choosing most appropriate option

Evaluates outcomes of decisions to identify any required adjustments


Sectors

Business Development – Marketing